We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at firstname.lastname@example.org. Please note that returns will need to be sent to the following address: [INSERT RETURN ADDRESS]
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at firstname.lastname@example.org.
Shopping for socks and jocks is very boring.
For years the men of Australia have had a secret truce. We are not to buy socks or jocks - under any circumstances. If we leave it long enough mum, nan or our partner will restock our top drawer. Hoping to hit the jackpot at our birthday or Christmas we make do with ripped, saggy and daggy socks and jocks.
Then things started to fall apart. We were wearing torn jocks on a date. We’d have holes in our gym socks. And for some reason, we didn’t have one pair of matching socks.
If only we had a never-ending supply of socks and jocks. And all our socks were exactly the same, so we would never have odd pairs again.
So we decided to start Nice Buns Club, which is exactly that.
We send you a fresh new pair of jocks and socks to your door every month.
Welcome to the future baby.
But we couldn’t just send you out the cheapest, nastiest cotton socks and jocks. We had to make sure we actually wanted to wear them every day because they were the best, not just convenient. So we decided to make them from bamboo, for two reasons.
1- Bamboo is bloody soft and comfy.
2 - Bamboo is less invasive to the environment than cotton.
Along the journey, we also learnt that jocks and socks are among the most requested items in homeless shelters. When we heard this, we knew we had to do something about it.
We believe everyone should have access to clean socks and jocks. So for every new subscription, we donate a fresh pair of each to a local shelter or community group.
These donations are received by some of the most vulnerable people in our community - people who are homeless, are seeking asylum, or need emergency disaster relief.
By joining the Nice Buns Club, you're supporting someone in need.
Kieran & the NBC team